Terms, privacy and support

What TutorMaestry agrees with the tutors and businesses who use it, and how we look after their data.

Draft for pilot use. Review by a solicitor before relying on it.

• Customer termsThe agreement between TutorMaestry and the tutor or business that uses it: the trial, plans and fees, your data, and our responsibilities. Version 1.1, in effect from 6 November 2026.
• Data processing agreementHow TutorMaestry processes your families' and pupils' personal data for you, as UK GDPR Article 28 requires. Version 1.1, in effect from 6 November 2026.
• Sub-processorsThe suppliers that may handle your data for us: what for, what data, where, and under which transfer safeguard. Version 1.1, in effect from 6 November 2026.
• Security overviewHow TutorMaestry protects your data, in plain words: what the software actually does today. Version 1.1, in effect from 6 November 2026.
• Privacy noticeWhat TutorMaestry keeps about the tutors and staff who use it, why, and your rights. Version 1.1, in effect from 6 November 2026.
• Support policyHow to get help, how quickly we reply on each plan, planned maintenance, and how to report a security issue. Version 1.1, in effect from 6 November 2026.